Articles
The Story Behind the Colours
When we began designing the Lana Collection, choosing the colours was never simply about aesthetics. Over many years, we listened to clients tell us that they didn't want assistive equipment that looked clinical or institutional. They wanted products that supported their independence but also felt at home in the places where they lived. As sisters…
The family Behind the Lana Design
STEPS Inclusive Design was founded by sisters Jules Shiel-Boulger and Toria Chan, whose shared passion for improving lives through innovation has led to the launch of their first product range. Having previously established STEPS Rehabilitation ® together, Jules and Toria have spent years working closely with people who rely on accessible products every day. Through…
STEPS Inclusive Design launched The Lana Collection at REHACARE International 2026
STEPS Inclusive Design exhibited at REHACARE International 2026 , which took place from 23 to 26 September at Messe Düsseldorf. The team were in Hall 5, Booth C03, where The Lana Collection was displayed for the first time. At REHACARE, Co-Founders Jules Shiel-Boulger and Toria Chan were joined by Head of Design & Product Development…
STEPS Inclusive Design Achieves ISO 9001 Certification
STEPS Inclusive Design is proud to announce that we have successfully achieved ISO 9001 certification, the world's leading standard for Quality Management Systems (QMS). This significant milestone demonstrates our commitment to delivering the highest standards of quality across our business. ISO 9001 certification reflects our dedication to customer satisfaction, continual improvement, and the implementation of…
From first sketch to final product: how the Lana Collection was created
The Lana Collection was designed from the ground up through an inclusive product design process rooted in Sheffield and shaped by the clinical insight of the physiotherapists, occupational therapists and clients at STEPS Rehabilitation®. Working with NorthSky Design and design partners including Horsley and Feather, we developed a collection that combines real-world rehabilitation knowledge with…
How STEPS Rehabilitation shaped STEPS Inclusive Design
STEPS Inclusive Design was founded by Jules and Toria in 2025, the founders of multi-award-winning specialist rehabilitation centre, STEPS Rehabilitation. It’s physiotherapists, occupational therapists and clients inform every product from concept and design, through to development. Although both organisations operate separately, they share one ethos: supporting independence should feel non-clinical, comfortable and homely without sacrificing…
Behind the Name: why we called it the Lana Collection
The Lana Collection is named in honour of Lana, mother of Co-Founders Jules Shiel-Boulger and Toria Chan, and grandmother to Henry and Toby. The name reflects our belief that inclusive design begins with real people and real stories, and that supportive products should empower, not label. A person, not a product code Too often, assistive…